FAQ
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FREQUENTLY ASKED QUESTIONS
faq
The answers to all your questions can be found here. Transparency is important to us so we want you to be as knowledgeable as possible.
1. How long will it take to get a reply after we send you an inquiry?
On working days, we will reply to you within 12 hours after receiving the inquiry.
2. Are you a direct manufacturer or a trading company?
We have two foundries and one processing factory, and we also have our own international trade department, we produce and sell by ourselves.
3. What products can you provide?
We mainly produce auto emergency tools, battery clips, hot melt glue guns.
4. What application fields do your products mainly involve?
Our products are mainly used in auto parts.
5. Can you do customized products?
Yes, we mainly do customized products, we develop and produce products according to the drawings or samples provided by customers.
6. Are you producing standard parts?
Yes, besides customized products, we also have some main regular styles.
7. How about your company's production capacity?
Our annual output is 3 million sets.
8. How many employees does your company have, and how many of them are technicians?
The company has more than 80 employees, including more than 10 professional technicians and 5 engineers.
9. How does your company guarantee product quality?
First of all, we will have corresponding inspections after each process. For the final products, we will do full inspection or random inspection according to customer requirements and international standards.
10. What is the payment method?
When quoting, we will confirm with you the transaction method, FOB, CIF, CNF or other methods. For mass production, we usually pay 30% in advance, and then pay the balance after seeing the bill of lading.
11. How to ship the goods to customers?
Usually we ship by sea.
12. Where are your goods mainly exported to?
Our products are mainly exported to dozens of countries such as the United States, Dubai, Brazil, Mexico, Germany, Spain, Italy, the United Kingdom, Russia, Canada, etc.